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Start Now!We started as a Mac repair company prior to 2007…
Over the years, we’ve transitioned into the premier affordable data recovery company. But, we didn’t forget what we learned about Macs, and now we’re one of the most experienced and knowledgeable Mac data recovery companies.
One of the most common signs that you need data recovery for your Mac is the “flashing folder with the question mark” when starting up. The “flashing question mark in folder” symbol means the computer can’t find the operating system folder and therefore cannot start up.
Other problems include a spinning wheel (aka “the spinning wheel of death” or “colored pinwheel”) or an unresponsive operating system. If your machine does not power on at all, we can still attempt to repair the logic board and get it booted up again (at least, enough to recover the data).
Fire-damaged MacBook; 100% recovered!
The next step you take to recover your data is crucial!
If you attempt to repair the drive, the problem could become far worse, including the potential for permanent data loss. Data loss is a common problem when a “repair” program (like FSCK or DiskWarrior) is run on a damaged Mac storage device.
Attempting to recover your data using software data recovery tools (like Data Rescue 3 and R-Studio) could exhaust and kill your hard drive/SSD completely due to repeatedly attempting to read bad sectors and/or areas of the hard drive/SSD which have sustained critical damage (like a scratch on the platters).
We only follow the safest and most advanced data recovery process.
This includes visually inspecting your drive in our cleanroom, carefully diagnosing the drive’s firmware and heads, creating a full sector-by-sector clone of your device, and thoroughly scanning and recovering as much data from our clone as possible. If you have a failed SSD, we may be able to recover it using PC-3000 SSD, or using other tricks and techniques we’ve developed over the years.
If your data is worth at least $300, choose our safe data recovery approach rather than attempting to repair/recover the device yourself and risking data loss or further damage.
MacBook SSD recovery using PC-3000 SSD
Apple’s Fusion Drive
Apple’s Fusion Drive is, in fact, Apple’s proprietary RAID format consisting of two drives: a fast/small SSD drive along with a slower/larger HDD drive. Fusion Drives allow you to move data quickly while yielding more space than a typical SSD could alone provide. Fusion drives are typically found in iMacs and Mac Pros — not MacBooks/MacBook Pros.
The problem with Fusion Drives is when one device fails, your entire computer stops working.
We have a lot of experience recovering failed Fusion Drives. If you need your Fusion Drive recovered, be sure to give us both drives (the SSD and the HDD). If you only give us the hard drive (without the SSD), the folder structure and filenames are unrecoverable. If you just give us the SSD (without the hard drive), none of the data is recoverable.
For Fusion Drives, just like with standard RAIDs, we charge per drive. Most Fusion Drives have a 3TB HDD + an SSD, so the total cost is $1,000 ($500 per device). If your HDD is 1TB, the cost is $800 total ($500 for the SSD + $300 for the HDD).
Proprietary Apple Interfaces
Many modern Apple computers use storage devices with proprietary interfaces. If you have a MacBook that is from 2016 or later, it may not even have a removable drive at all.
We have all the necessary adapters to read any kind of Apple SSD, including Apple’s mSATA and PCIe interfaces and “blade” style SSDs.
For Macs with non-removable SSDs (MacBook Pro Retina 13″ 2016 A1706, MacBook Pro Retina 13″ 2017 A1706, MacBook Pro Retina 15″ 2016 A1707, and MacBook Pro Retina 15″ 2017 A1707), we have Apple’s Data Migration Tool which allows us to recover data from the SSD directly using Apple’s special logic board interface (only possible with “Touch Bar” models).
Apple’s proprietary MacBook Data Migration Tool which connects to a special port on the logic board.
MacBook SSD on DeepSpar Disk Imager PCIe
Apple A1708 SSD